Data Protection

At Splendor Ridge Electronic, we specialize in comprehensive touch solutions, offering custom processing for electronic glass, industrial, and 3C electronic products. As a technology-driven manufacturing enterprise committed to excellence, we place paramount importance on protecting the privacy and security of our customers’ data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information, in compliance with applicable privacy regulations and guidelines, including references to Google’s external privacy standards. Our policy is designed to be clear, transparent, and informative for our European and American clients, as well as all global users who interact with our website and services.

1. Information We Collect

When you visit our website or engage with our services, we may collect various types of information, including:

Personal Information: This includes your name, email address, contact number, and company details when you voluntarily provide such data through contact forms, newsletter subscriptions, or service inquiries.
Technical Information: We automatically collect data such as IP address, browser type, operating system, referring URLs, and other technical details via cookies and similar technologies. This helps us improve our website performance and user experience.
Usage Data: We monitor your interactions with our website, including pages visited, time spent on pages, and navigation patterns. This data assists us in analyzing trends and enhancing the quality of our services.

2. How We Use Your Information

The data we collect is used for the following purposes:

Service Delivery: To process your orders, manage your inquiries, and customize our touch solutions to meet your specific requirements.
Communication: To send you important updates about your account, changes to our policies, and promotional information relevant to our products and services.
Website Improvement: To monitor and analyze usage patterns, which in turn allows us to optimize website functionality and enhance user engagement.
Compliance: To meet legal obligations and enforce our policies as required by applicable laws and regulations.

3. Disclosure of Information

We understand that confidentiality is essential. Therefore, we only share your data under these circumstances:

With Service Providers: We may disclose information to trusted third-party vendors and service providers who support our business operations (e.g., hosting providers, email delivery services). These providers are contractually obligated to protect your data and use it solely for the purposes for which it was provided.
Legal Requirements: In instances where disclosure is necessary to comply with legal obligations, respond to legal requests, or protect the rights, property, and safety of Splendor Ridge Electronic, our customers, or the public.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction. We will notify you of any significant changes in ownership or usage of your personal information.

4. Data Security

At Splendor Ridge Electronic, we take data security seriously. We employ robust security measures including:

Encryption: Sensitive data is encrypted during transmission using secure protocols.
Access Controls: We restrict access to personal data to employees, contractors, and third-party service providers who require the information to perform their duties.
Regular Audits: Our systems and procedures are regularly reviewed and updated to safeguard against unauthorized access or breaches.
Incident Response: In the unlikely event of a data breach, we have an incident response plan in place to promptly address and mitigate any potential impact.

5. Cookies and Tracking Technologies

Our website utilizes cookies and other tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

Recognize you on subsequent visits.
Understand your preferences.
Analyze user trends for continuous improvement of our services.

You may manage or disable cookies through your browser settings; however, please note that doing so may impact the full functionality of our website.

6. Compliance with International Privacy Standards

Splendor Ridge Electronic adheres to applicable international privacy regulations, including the European General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Our practices are designed to provide you with transparency and control over your personal data. For further guidance, we recommend reviewing Google’s Privacy Policy as a supplementary resource on best practices for privacy protection in the digital landscape.

7. User Rights and Choices

We are committed to ensuring you have control over your personal data. Depending on your jurisdiction, you have the following rights:

Access: Request access to the personal information we hold about you.
Correction: Ask us to update or correct any inaccurate or incomplete data.
Deletion: Request the deletion of your personal data, subject to legal or contractual restrictions.
Objection/Restriction: Object to or restrict the processing of your personal information.
Data Portability: Request the transfer of your data to another service provider.

To exercise these rights or if you have any questions regarding our data handling practices, please contact us at:
Email: info@srebg.com

8. Changes to This Privacy Policy

Our Privacy Policy may be updated periodically to reflect changes in our practices, technology, legal requirements, or industry standards. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please feel free to contact us at:
Email: info@srebg.com